How do I set up a Custom Domain?¶
Introduction
When your site is built, we will provide you with a standardised temporary URL that takes the format https://yourschoolname.ptly.com. However, it is likely that you will want to register a custom domain instead e.g. https://< schoolname >connected.com etc so that you have an easy to remember URL that resonates with your branding and your community. Custom domains are inexpensive and can be secured and registered within minutes using a reliable domain registrar such as GoDaddy.
You (or your IT department) will need to visit the Godaddy site to register your chosen domain. We can then connect your Online Community to a custom domain name of your choice - e.g. yourschoolconnect.com instead of internet-alumni.com/yourschool. It's a very simple process:
Steps to Follow:
Decide on the domain name you would like to use for the site:
You may either register a new domain name (we suggest providers such as Net Registry) OR
use a subdomain of your existing school website, for example: community.school.edu.au or community.school.co.uk (Note: you do not need to purchase any hosting.)Once you have decided on the domain name, please let us know. We will then provide the DNS records and step-by-step instructions required to connect the domain to your site.
If you have any questions or require assistance, either your IT staff or Potentiality will be happy to help.
Please note: this can take up to 24 hours to take effect (depending on your provider)
http://www.inmotionhosting.com/support/domain-names/dns-nameserver-changes/domain-names-dns-changes
http://www.netregistry.com.au/support/what-is-the-standard-dns-propagation-period/
How to create Cname Record
Select an appropriate domain registrar. If your registrar is not on the list, please search DNS/Cname record creation on your domain registrar's website
- MelbourneIT: http://www.melbourneit.com.au/help/index.php?questionid=830
- Google: http://support.google.com/a/bin/answer.py?hl=en&answer=47283
- Domain.com: http://www.domain.com/knowledgebase/beta/article.bml?ArticleID=1776&type=How%20To#Nugget_2823
- Hover: http://help.hover.com/entries/21204757-how-to-edit-dns-records-a-cname-mx-txt-and-srv
- GoDaddy: http://support.godaddy.com/help/article/680/managing-dns-for-your-domain-names#arecs
- NetRegistry: http://www.netregistry.com.au/support/creating-a-zone-records/ (as illustrated below)

How to redirect to the same domain name:
Some common uses for this type of redirect are:
- Redirecting traffic from http://www.yourdomain.com to http://yourdomain.com or vice-versa (depending on whether you prefer to use the “www.” subdomain or not)
- Directing traffic from alias domains to your ‘main’ website/domain
- To fix broken links across your website
When choosing this option, you should fill it out as follows:
- MelbourneIT: https://ventraip.com.au/faq/article/adding-domain-redirects-using-vipcontrol/
- Google: https://support.google.com/domains/answer/4522141?hl=en
- Domain.com: https://manage.vip.domain.com/kb/servlet/KBServlet/faq1494.html
- Hover: https://help.hover.com/hc/en-us/articles/217282487-Creating-domain-forwards#h_01F24QQFB4B14BG837R5X2BYXF
- GoDaddy: https://au.godaddy.com/help/forward-my-godaddy-domain-12123
- NetRegistry: https://support.webcentral.com.au/s/article/URL-redirection

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