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Potentiality Payment Gateway

*Related Topic: *

Default (UK) Potentiality Auto-Balancing Payment Gateway

How do I withdraw funds from my gateway?

How do I refund payments to users?

Overview

The Potentiality Payment Gateway (the “Gateway”) is an online merchant facility provided in partnership with Stripe. The Gateway can be integrated (at any time) into your Online Community in order to accept online payments from your members for reunion/event tickets, merchandise, subscriptions, donations, and the like. The Gateway accepts AUD payments by VISA and MasterCard (both Australian and International issued). Once payments have been received into the Gateway, it is just a matter of withdrawing the funds and transferring them to any nominated bank account.

Features and Benefits:

  • Trusted and reliable merchant provider – Stripe
  • Secure online transactions – SSL certificate with Thwate (http://www.thawte.com/) – and more importantly, no credit card details are stored in our system once a transaction has been made.
  • There are no ID requirements (in order to comply with anti-money laundering laws) or paperwork needed from your Association because an existing business relationship has already been established between your Association and Potentiality.
  • No establishment cost involved to set up the Gateway.

The Gateway is totally integrated into your Online Community:

  • Members enter their credit card details securely within your Online Community (without being redirected to a third-party site) e.g. For** event payments** (see example below), fundraising pages, and/or merchandise pages. Any payments are stored under members’ profiles in your Online Community.
  • Members and administrator/s receive an immediate confirmation via email once an online payment has been made (tax invoices can also be generated via email at your request and upon receipt of your Association’s ABN)
  • All transactions are logged within the administrator panel of your Online Community (with the ability to export the log of transactions) and in relation to events, they are entered into the relevant event spreadsheet.
  • Cheaper transaction costs than other gateway providers like PayPal (up to 2.4% + $0.30 per transaction*) and TryBooking (2.1% + $0.50 per transaction as well as $0.30 per transaction charged to the member*)
  • Withdrawal of funds to any nominated bank account (additional costs may be involved when transferring funds to an International bank account)
  • Refunds can be processed easily (but at a cost) by Potentiality on your behalf.

Costs:

The following costs apply. All fees will be applied to the full withdrawn amount.
(a) Surcharge -

  • Flat Fee of $20 plus GST on all withdrawals up to $1000 made from Gateway
  • 2.0% plus GST on all withdrawals above $1,000 to $50,000 made from Gateway
  • 1.5% plus GST on all withdrawals above $50,000 to $500,000 made from Gateway
  • 1.2% plus GST on all withdrawals above $500,000 plus made from Gateway

(b) Refunds – at the Customer’s request Potentiality will refund payments to Affiliate credit cards. Requests for refund can include multiple refund transfers at one time. The applicable fees are: Free of charge up to and including the first five (5) refunds per calendar month and then $10 plus GST for each incremental batch of five (5) refunds per calendar month.

N.B. At your request, Potentiality can refund online payments directly back to your members’ credit cards (e.g. in the event of cancelled orders or cancelled reunions/events) but please note, a cost of $0.55 (GST incl.) per refund ** **and a manual processing fee of $11.00 (GST incl.) per request will be incurred.

*An example of how the payment process is integrated into a Potentiality site's event system is shown below: *

Step 1

User clicks RSVP for this Event button.

Step 2

Member enters their details onto the event registration page > Complete Registration.

NOTE: Event registration pages are customisable. For example, a Donate now button can be incorporated into any event registration form during set up.

Step 3

Event registrant enters their payment card details (securely) onto the site payment page > Clicks Pay online now.

Step 4

Once payment has been accepted, the member and administrator/s receive immediate confirmation emails with payment details

Step 5

All payments are recorded on your database and can be exported if required.

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